Head of Information Technology

About the Role

In modern enterprises, information technology is no longer a support function; it is the foundation that enables scale, resilience, security, and competitive advantage. We are seeking a Head of Information Technology to lead the enterprise IT organization for a large, complex, global company operating across multiple regions, business units, and technology environments.

This role is designed for a senior technology leader who can bridge strategy and execution, ensuring that IT capabilities directly enable business growth, innovation, and operational excellence. The Head of IT will own the end-to-end IT operating model, including infrastructure, enterprise applications, cloud platforms, cybersecurity readiness, service management, and technology governance.

You will lead the evolution from traditional IT operations to a modern, cloud-first, automation-driven environment, leveraging AI-assisted operations, observability, and scalable platforms to improve reliability, speed, and cost efficiency. Partnering closely with the CIO, CISO, Product, Finance, and Executive Leadership, you will ensure technology decisions are aligned with enterprise priorities and long-term value creation.

This is not a caretaker role. It is a mandate to modernize, scale, and future-proof enterprise technology building systems and teams that support growth today while preparing the organization for what’s next.

Essential Duties and Responsibilities

• Lead the enterprise IT organization with accountability for infrastructure, applications, service delivery, and technology operations.

• Define and execute the enterprise IT strategy aligned with business objectives and digital transformation goals.

• Oversee cloud, hybrid, and on-prem environments with a focus on availability, scalability, and security.

• Drive modernization through automation, AIOps, and next-generation service management practices.

• Establish and maintain SLAs, SLOs, incident response, change management, and disaster recovery standards.

• Partner with Cybersecurity leadership to ensure secure, resilient, and compliant IT operations.

• Lead vendor strategy, managed services, licensing, and contract negotiations.

• Own IT budgeting, forecasting, cost optimization, and investment planning.

• Develop and track KPIs related to system reliability, service quality, cost efficiency, and user experience.

• Build, mentor, and retain high-performing IT leadership and engineering teams.

Job Qualifications and Requirements

• 15+ years of progressive experience in IT leadership roles within large, complex organizations.

• Proven success leading enterprise-scale IT operations in cloud-first or hybrid environments.

• Deep expertise in infrastructure, enterprise applications, service management, and IT governance.

• Strong understanding of cybersecurity, risk management, and regulatory considerations.

• Experience driving large-scale modernization, cloud migration, and automation initiatives.

• Strong financial acumen, including IT budgeting, vendor management, and ROI analysis.

• Ability to communicate complex technical concepts clearly to executive and non-technical audiences.

Personal Capabilities and Qualifications

• Enterprise-level strategic thinker with strong execution discipline.

• Calm, decisive leader who performs effectively during incidents and high-pressure situations.

• Highly analytical and metrics-driven with a continuous improvement mindset.

• Strong people leader with a focus on accountability, development, and succession planning.

• Comfortable navigating complexity, ambiguity, and competing enterprise priorities.

• High integrity, ownership mentality, and commitment to operational excellence.

Strategic Support

• Serve as a trusted advisor to the CIO and executive leadership on IT strategy and operational readiness.

• Support enterprise digital transformation, platform modernization, and growth initiatives.

• Contribute to long-term technology roadmaps, capital planning, and risk mitigation strategies.

• Enable business continuity, scalability, and resilience across global operations.

• Support M&A integrations, system consolidations, and enterprise-wide technology alignment.

Working Conditions

• Hybrid executive work environment with global scope and accountability.

• Regular engagement with senior leadership, technology partners, and business stakeholders.

• On-call leadership responsibility for critical incidents and escalations.

• Periodic domestic and international travel to support enterprise operations and alignment.

Job Function

• Enterprise IT Leadership & Operations

• Cloud & Infrastructure Strategy

• Service Management & Reliability Engineering

• Automation, AIOps & Platform Modernization

• Vendor & Cost Management

• Technology Governance & Risk Management

Compensation & Benefits

• Base Salary: $340,000 – $400,000

• Executive Annual Bonus Program

• Long-Term Incentive Plan (Equity / Performance Awards)

• Comprehensive Executive Health Benefits

• 401(k) with Competitive Company Match

• Executive Coaching & Leadership Development

• Wellness, Mental Health & Family Support Programs

• Generous Executive PTO & Holiday Package

Why Join Us

• Lead one of the most mission-critical functions in a global enterprise.

• Shape how technology enables scale, security, and innovation across the organization.

• Partner directly with executive leadership on high-impact strategic initiatives.

• Modernize enterprise IT using cloud, automation, and AI-driven operations.

• Build systems, teams, and capabilities that will define the company’s future.